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Help

Started by Anna84 2015-10-27 at 07:10
5 replies to this topic
Anna84
Standard
Posts: 6
Posted 2015-10-27 at 07:10
I added money but they did not come.
mbunjing
Yearly Gold
Posts: 350
Posted 2015-10-27 at 10:24
Don't worry, just send a support ticket and Admin will update your balance manually.
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Anna84
Standard
Posts: 6
Posted 2015-10-27 at 10:41
can you explain how to do it plz
mbunjing
Yearly Gold
Posts: 350
Posted 2015-10-27 at 12:18
- Just look on the bottom-left of this page and click Support
- Next click Create a new ticket
- Then choose Department: Payment Support
- And then you can explain that you have been added funds but it doesn't appear on your Purchase Balance. Don't forget to also supply your Transaction ID.
http://csstatic.com/banners/clixsense468x60g.png
Anna84
Standard
Posts: 6
Posted 2015-10-27 at 12:41
Thank you so much
clausantos
Standard
Posts: 4
Posted 2015-10-27 at 22:31
PRA MIM TAMBÉM ACONTECEU ISSO HOJE