Forum Scarlet-Clicks   →   Scarlet-clicks   →   Help & Support   →   support

support

Started by rwizard 2016-04-06 at 20:24
2 replies to this topic
rwizard
Standard
Posts: 50
Posted 2016-04-06 at 20:24
I have tried to submit a support ticket. It says invalid captcha but no captcha is showing
My issue is:
You seem to have most of the rr issues resolved;however I have 321 rented referrals which stopped earning on 4/1. That is a unusually large per cent and number. In all the time I have been a member I have nor seen anything close to that. At GPTPlanet I only have 1 rented referral that stopped earning on 4/1. Please advise. Thank you.
Ray
Admin
Admin
Posts: 1381
Posted 2016-04-07 at 14:36
Quote: rwizard
I have tried to submit a support ticket. It says invalid captcha but no captcha is showing
My issue is:
You seem to have most of the rr issues resolved;however I have 321 rented referrals which stopped earning on 4/1. That is a unusually large per cent and number. In all the time I have been a member I have nor seen anything close to that. At GPTPlanet I only have 1 rented referral that stopped earning on 4/1. Please advise. Thank you.
Ray


Hello,

We are trying to solve the "Create a new ticket" error for logged in members.
Can you please check again and see if those 321 RR did not click and maybe wait until tomorrow.

Thanks
rwizard
Standard
Posts: 50
Posted 2016-04-08 at 05:40
Thank you. Seems back to normal now.