Pending Payment and Support Ticket
Started by PunchForce 2013-12-21 at 03:46
PunchForce
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Posted
2013-12-21 at 03:46
Dear Admin!I expect you to reply my support ticket. This is very important since I have to leave my country soon. Finally, I'm still waiting for payment which pending for over 3 days. Thanks! |
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Admin
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Posted
2013-12-21 at 10:29
Quote: PunchForce Hello, Your support tickets have already been answered on both sites. Also,about your payments,you have to wait up to 7 days in order to receive them. Best regards, Scarlet-clicks and Gptplanet Support |
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« Last Edit:
2013-12-21 at 10:35
by Admin »
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isave365
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Posted
2014-01-25 at 12:06
Quote: adminQuote: PunchForce Hello I just looked at the memberships and it clearly states that the cash out time frame for yearly gold members is 3 day's which brings me to my problem aswell, I am a Yearly Gold member and submitted a payment request 5 days ago and still have not received it, your help would be appreciated |
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Admin
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Posted
2014-01-25 at 12:50
Quote: isave365 Hello, First of all i just answered your support ticket.Secondly the cash out time frame is not the days that you will receive your payments.It means how often (in your case is 3 days) you can request for a payment. All members have to wait up to 7 days in order to receive their payments. Best regards, Scarlet-clicks and Gptplanet Support |
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