Attention: Admin (Email Issues)
Started by PunchForce 2013-12-22 at 05:44
PunchForce
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Posted
2013-12-22 at 05:44
Dear Admin!Something is wrong with my emails. I am not receiving any emails from you. Not even a confirmation for submission of support tickets. Something is wrong. Its the same with GPTPlanet too. Checked spam folders and everywhere. Nothing! I am stressing right now, as I need to hear from you about moving out. Thank you! |
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Admin
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Posted
2013-12-22 at 10:17
Quote: PunchForce Hello, First of all i do not understand why you opened a second thread for almost the same issue. Secondly the emails work fine. In order to check your ticket go to Support and copy paste the ticket id and you will see the answers at your tickets. Finally,there will be no problem with you moving out and about your payments you need to wait up to 7 days. Best regards, Scarlet-clicks and Gptplanet Support |
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PunchForce
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Posted
2013-12-22 at 11:12
Can I get those ticket numbers? I don't have them.Thanks! |
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« Last Edit:
2013-12-22 at 11:15
by PunchForce »
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Admin
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Posted
2013-12-22 at 15:20
Quote: PunchForce Hello, No,i can not give you the ticket numbers here in public since everybody will have access to them. Please create a new ticket and copy paste the ticket id somewhere so you can keep track of it. Finally,make sure that the email account that you have assigned to your Scarlet-clicks account is the correct one. Thanks |
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« Last Edit:
2013-12-22 at 15:20
by Admin »
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