Account

Started by Tituseal 2017-03-06 at 14:24
0 replies to this topic
Tituseal
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Posts: 5
Monday, March 6, 2017 at 04:25 AM

My account was hacked. thankfully I reported to scarletclicks and there is a good response. first hacked nothing had happened, the second one I lost some money on the purchase balance, I reported to scarletclicks like this:
previous conversation:
-You, Friday, March 3, 2017 at 08:27 PM :
scarlet .. last I have an account can not be opened, after I ask for help in support could eventually be opened, but the money in the purchase balance as reduced, it came from about $ 120 now to $ 44 after plus money in the balance of about $ 17, what a problem with my account ?
-Administrator, Saturday, March 4, 2017 at 04:54 PM :
Hello, As i can see you purchased fixed ptc ads. Best regards, Scarlet-clicks and Gptplanet Support

-from my:
Im sorry, i want to ask again:
I really do not want to buy to buy ads, but the ads were bought by itself when my account is locked (I could not log in), but I do not think anything I could reckoning ads. but after I saw in STATS BALANCE ADVERTISING I have no credit at all, I see in ADVERTISER PANEL, TRAFFIC EXCHANGE, FIXED MY ADS no ads, then how is this? where I had to find a fixed purchase my ads? What purchase balance in scarlet insecure?

-Administrator, Monday, March 6, 2017 at 11:41 AM
Hello,

As i can see your account got hacked and the hacker purchased the fixed ads.
I refunded $98 to your purchase balance.

Best regards,
Scarlet-clicks and Gptplanet Support

it is an experience, if there is among comrades hacked people can be reported to scarletclicks through support

Thanks very much scarletclicks