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Query about upgrading the account

Started by b2nilotpal 2017-11-23 at 13:57
8 replies to this topic
b2nilotpal
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Posted 2017-11-23 at 13:57
My Monthly Gold Plan will end 7 DEC . but If I Upgrade my account 30th of November before 7th DEC. will i get 30 days again or next time i have to upgrade in 30th DEC...
Thanks .
batpaid
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Posted 2017-11-23 at 14:05
The date you upgrade is the date that it will reset to 30 days or 31 days depending on the calendar month, it will not add extra days even if you buy and early upgrade, just to be sure send support a ticket I'm not an expert.

All the best brother I will help you with what I know :))

((Admin has corrected my mistake please read below))
« Last Edit: 2017-11-23 at 14:23 by batpaid »
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Admin
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Posted 2017-11-23 at 14:16
Hello,

If you buy the same type of membership then your current expiration date will get extended so you will not lose any days.

Best regards,
Scarlet-clicks and Gptplanet Support
blissapex
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Posted 2017-11-23 at 23:11
I was wondering too what will happen if I buy monthly gold now while my monthly silver will expire on December, does the system will consume first the monthly silver before it gets to activate monthly gold?
batpaid
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Posted 2017-11-23 at 23:37
You can switch anytime to upgrade your account.. You don't have to wait until it expires yes the upgrade does change instantly regardless of previous membership.
« Last Edit: 2017-11-23 at 23:40 by batpaid »
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blissapex
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Posts: 34
Posted 2017-11-24 at 00:53
Quote: batpaid
You can switch anytime to upgrade your account.. You don't have to wait until it expires yes the upgrade does change instantly regardless of previous membership.

Thanks
maskhuman
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Posts: 40
Posted 2017-11-24 at 00:57
Quote: blissapex
I was wondering too what will happen if I buy monthly gold now while my monthly silver will expire on December, does the system will consume first the monthly silver before it gets to activate monthly gold?

When I upgraded mine from monthly silver to gold it just updated the date 30 days from that day no additional days for extra days left from silver membership. Admin can answer that better but I don't think you get extra days for upgrading from silver to gold it just starts from same day you upgrade.
andresfer
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Posted 2017-11-24 at 02:20
Quote: b2nilotpal
My Monthly Gold Plan will end 7 DEC . but If I Upgrade my account 30th of November before 7th DEC. will i get 30 days again or next time i have to upgrade in 30th DEC...
Thanks .
b2nilotpal
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Posts: 46
Posted 2017-11-24 at 07:49
Quote: admin
Hello,

If you buy the same type of membership then your current expiration date will get extended so you will not lose any days.

Best regards,
Scarlet-clicks and Gptplanet Support

Thanks A lot Admin and batpaid.