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Creating a new account with a unique ip

Started by Striker3456 2018-10-22 at 09:50
6 replies to this topic
Striker3456
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Posts: 5
Posted 2018-10-22 at 09:50
I want to upgrade my account membership to yearly gold but the problem is that my current IP is shared in the household and there's a slight chance that someone in my household will join this site too, which will automatically suspend all the accounts and I will lose all of my investments.Kindly guide me what can be done in this matter.Will I have to delete this account and create a new account with a unique IP? If so , can I create a new account with a unique ip and login with the shared ip?
Admin
Admin
Posts: 1381
Posted 2018-10-22 at 14:47
Quote: Striker3456
I want to upgrade my account membership to yearly gold but the problem is that my current IP is shared in the household and there's a slight chance that someone in my household will join this site too, which will automatically suspend all the accounts and I will lose all of my investments.Kindly guide me what can be done in this matter.Will I have to delete this account and create a new account with a unique IP? If so , can I create a new account with a unique ip and login with the shared ip?


Hello,

We only allow 1 account per IP/house so if someone registers using your internet network both of your accounts will get suspended.

Best regards,
Scarlet-clicks Support
Striker3456
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Posts: 5
Posted 2018-10-22 at 15:26
Ok admin, then tell me what should I do in this situation. Should I send a support ticket to delete my current account( as it has a shared ip address) after my membership expires in order to create a new account with a unique and unshared ip? I don't want to take a risk by investing in the current account as it has a shared ip and can cause complications in the future.
Kindly tell me what options do I have in this situation?
Admin
Admin
Posts: 1381
Posted 2018-10-22 at 15:27
Quote: Striker3456
Ok admin, then tell me what should I do in this situation. Should I send a support ticket to delete my current account( as it has a shared ip address) after my membership expires in order to create a new account with a unique and unshared ip? I don't want to take a risk by investing in the current account as it has a shared ip and can cause complications in the future.
Kindly tell me what options do I have in this situation?


Hello,

I've replied to your support ticket.

Best regards,
Scarlet-clicks Support
Striker3456
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Posts: 5
Posted 2018-10-22 at 15:30
Ok, thanks a lot
mikecrolan
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Posts: 6
Posted 2018-10-22 at 17:58
when my pc damage or can not open, i need to change new pc.
this situation can i request my account to link my new pc?

sometime my ISP(internet service provider) down, they repair and maintain internet 1 week or more..
this situation what can i do?

if i need to change another ISP, can i request to you for use my acc with new ip address?
« Last Edit: 2018-10-22 at 18:21 by mikecrolan »
Admin
Admin
Posts: 1381
Posted 2018-10-23 at 11:46
Quote: mikecrolan
when my pc damage or can not open, i need to change new pc.
this situation can i request my account to link my new pc?

sometime my ISP(internet service provider) down, they repair and maintain internet 1 week or more..
this situation what can i do?

if i need to change another ISP, can i request to you for use my acc with new ip address?


Hello,

There is no problem with using a different device to log in or that your ISP gives a dynamic IP address.

Best regards,
Scarlet-clicks Support