Problems with the security question

Started by bruja666 2019-05-24 at 06:56
5 replies to this topic
bruja666
Standard
Posts: 18
Hello admin,
I can not access my account because the security question tells me that the answer is incorrect. I put my name but it always comes to me that it is not correct.
I can not access the support either.
Do you can fix it, please?
Thanks
Admin
Admin
Posts: 1381
Hello,

Your security question had been reset.

Best regards,
Scarlet-clicks Support
bruja666
Standard
Posts: 18
The problem is already solved
Thanks for the quick reply.
Best regards
Dhost
Standard
Posts: 2
Didn't access my account because forgotten security answer problem.
m1shu
Standard
Posts: 1
Hello admin,
I can not access my account because the security question tells me that the answer is incorrect.
Do you can fix it, please?
Thanks
Admin
Admin
Posts: 1381
Hello,

If you have this issue please submit a support ticket.

Best regards,
Scarlet-clicks Support