Forum Scarlet-Clicks   →   Scarlet-clicks   →   Help & Support   →   Extend Membership

Extend Membership

Started by Prochor 2023-08-01 at 08:31
4 replies to this topic
Prochor
Standard
Posts: 2
Posted 2023-08-01 at 08:31
Admin, made the mistake of accidentally bought Silver
Return the funds to the balance. I will buy Gold
With respect
ajit1000
Yearly Gold
Posts: 457
Posted 2023-08-01 at 13:01
Raise a support ticket instead of a forum post. You can purchase the Gold membership and ask the balance to be refunded from your balance days left in Silver membership, this was with the previous Admin. I don't know how Admin has formulated new ones.
With me I was refunded my next months Silver membership. So, I graduated to Gold without any wait next month.
« Last Edit: 2023-08-01 at 13:05 by ajit1000 »
Prochor
Standard
Posts: 2
Posted 2023-08-02 at 09:11
The first thing i did was write to support. Then to the forum. Then , on your advice, i bought gold. But no response from admin
ajit1000
Yearly Gold
Posts: 457
Posted 2023-08-02 at 10:44
Quote: Prochor
The first thing i did was write to support. Then to the forum. Then , on your advice, i bought gold. But no response from admin

Admin has to do that manually, in your current ticket mention that to return money of your balance days from Silver membership.
Admin
Admin
Posts: 20
Posted 2023-08-02 at 16:42
Quote: Prochor
The first thing i did was write to support. Then to the forum. Then , on your advice, i bought gold. But no response from admin


Admin will respond, just give it some time.