Problem with my payment request & remaining balance

Started by freebyrd 2013-08-18 at 18:36
3 replies to this topic
freebyrd
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Posts: 7
I noticed SC went from !% PP fee to withdraw up to 2% fee + 0.01,but now it doesn't even round off right. I cashed out at 0.540500 - 0.02081 (2 % fee + 0.010) = 0.51969 which should round off to 0.52. But I'm only getting 0.51. So not only did the fees go up, it doesn't round off correctly. Also, if that is to be the case, I should have a remaining balance of 0.0305, but my balance went to 0.00. 0.540500 - 0.51 payment = 0.0305 balance. Where did my remaining balance go? Thanks,
freebyrd

EDIT: My apologies. My remaining balance sh/be 0.00969 (0.540500 less the fees totaling 0.02081 - 0.51 paid, = 0.00969), Other PTC's always leave me with remaining balance not paid from the original balance. As an example, another PTC just paid me and my balance was 1.3593. I was paid an even 1.35 (they don't charge any PP fees) and was left with a balance of 0.0093 in my account. So, where did my remaining 0.00969 balance go? Thanks again. freebyrd
« Last Edit: 2013-08-19 at 15:09 by freebyrd »
freebyrd
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Posts: 7
bumping since I edited (see post above). Can admin please tell me why any remaining balance is lost on payout? thanks. freebyrd
Admin
Admin
Posts: 1381
Hello,

I added the remaining balance to your account and i will contact our coder to see if there is a bug.

Best regards,
Scarlet-clicks and Gptplanet Support
freebyrd
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Posts: 7
yeah...now I will start clicking again. Glad to hear you are having your coder look into this because it is obviously a problem that should be fixed. Thanks! freebyrd